“Are multichannel customers really more valuable? An analysis of banking services”
نویسندگان
چکیده
منابع مشابه
An analysis of factors affecting on customers’ adoption of internet-banking services using the graph theory
The rapid development of Internet and electronic businesses have stimulated the banking sector towards encouraging customers to internet banking (IB), However, the evidence indicates a lack of interest in the use of IB services. Therefore, this paper aims to identify affecting factors on customer adoption from IB and measure the influence of each factor on IB adoption. Based on an explorative l...
متن کاملan analysis of factors affecting on customers’ adoption of internet-banking services using the graph theory
the rapid development of internet and electronic businesses have stimulated the banking sector towards encouraging customers to internet banking (ib), however, the evidence indicates a lack of interest in the use of ib services. therefore, this paper aims to identify affecting factors on customer adoption from ib and measure the influence of each factor on ib adoption. based on an explorative l...
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A theoretical model of the ethical preferences of individuals is tested by conducting a choice experiment on safety-enhancing road investments. The relative value of a saved life is found to decrease with age, such that the present value of a saved year of life is almost independent of age at a pure rate of time preference of a few percent, and a saved car driver is valued 17-31% lower than a p...
متن کاملAre some lives more valuable? An ethical preferences approach.
We develop a theoretical model of the ethical preferences of individuals, combining individual social welfare functions and random utility theory. The model is applied by conducting a choice experiment regarding safety-enhancing road investments that target different age groups and road user types. The relative value of a saved life is found to decrease with age, such that the present value of ...
متن کاملAre Scientists Really Publishing More?
2 [email protected] Université de Montréal, École de bibliothéconomie et des sciences de l'information, C.P. 6128, Succ. CentreVille, H3C 3J7 Montreal, Qc. (Canada) Université du Québec à Montréal, Centre Interuniversitaire de Recherche sur la Science et la Technologie (CIRST), Observatoire des Sciences et des Technologies (OST), CP 8888, Succ. Centre-Ville, H3C 3P8 Montreal, Qc. (...
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ژورنال
عنوان ژورنال: International Journal of Research in Marketing
سال: 2016
ISSN: 0167-8116
DOI: 10.1016/j.ijresmar.2015.12.007